Plant based
Cooking Workshops
in Wamberal • Ready made meals with flexible weekday pickup
Last updated: 31 October 2026
Foodworx respects your privacy. This Policy explains how we collect, use, store and share personal information when you visit our website, order food, book a workshop or contact us.
In this Policy, “we”, “us” and “our” refer to Foodworx.
We collect information reasonably needed to provide our products and services. This may include:
Your name, email address, phone number and relevant billing or business details.
Your meal orders, meal box selections, pickup arrangements and workshop bookings.
Information you provide in enquiries, feedback or correspondence.
Dietary, allergy or accessibility information relevant to a request.
Account information, marketing preferences and payment transaction details.
Our website systems may also collect technical information such as your IP address, browser information, pages visited and cookie data.
We generally collect information directly from you through our website, email, phone or in person.
We use it to process orders and payments, arrange pickup, manage workshop bookings, respond to enquiries, provide customer support and maintain business records. We may also use relevant information to operate and improve our website, protect against fraud and meet legal obligations.
You can make a general enquiry without providing your full details, although we may need identifying or contact information to fulfil an order or booking.
If you tell us about an allergy, dietary requirement or accessibility need, we use relevant details to respond to your request and help organise your food order or workshop participation.
Some of this information may be sensitive health information. If we request it, we will explain why it is needed and seek consent where required by law.
Please provide only relevant information, rather than your full medical history. Relevant details may be shared with staff preparing your food or running your workshop.
Payments are handled through the payment methods offered at checkout. Payment providers process information needed for transactions under their own privacy arrangements. We use relevant transaction information to manage orders, payments and refunds.
We may share necessary information with staff, instructors and service providers involved in website hosting, technical support, payments, communications and business administration.
Information may also be disclosed with your consent or where required or authorised by law.
Some service providers may store or process information outside Australia. Where applicable, we take the steps required by Australian privacy law in relation to overseas disclosures. You can contact us for information about the providers involved in handling your information.
Our website uses cookies and similar technologies to support shopping carts, checkout, account functions, preferences and website operation.
Technical and usage information may help us understand how the website is used and maintain its performance and security.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functions, including your shopping cart or checkout.
With your consent, we may send Foodworx news, meal updates, workshop information and offers.
You can unsubscribe using the link in a marketing email or by contacting us. We will action unsubscribe requests within five working days.
You may still receive necessary messages about an existing order, payment, booking or enquiry after unsubscribing from marketing.
If we wish to use identifiable photographs or videos of you for promotional purposes, we will seek permission separately. A workshop booking does not itself give that permission.
Personal information may be held in website systems, email communications, order and booking records, and other relevant business records.
We take reasonable steps to protect information from loss, misuse and unauthorised access. However, no internet transmission or storage system can be guaranteed completely secure.
We retain information for as long as reasonably needed to provide services, maintain appropriate records and meet legal obligations. When information is no longer required, we take reasonable steps to delete it or remove identifying details.
You can contact us to request access to personal information we hold about you or ask us to correct inaccurate information.
We may need to verify your identity before providing information or making changes. We will respond within a reasonable time and explain any applicable restriction.
You may also ask us to delete information. We will consider your request, noting that some records may need to be retained for legal or legitimate business purposes.
If you have a privacy concern, contact us using the details below. We will review the matter and respond within a reasonable time. If additional time is needed, we will explain why.
Foodworx
Attention: Franziska Prosser
Email: f.prosser@foodworxcoaching.com.au
Phone: 0426 227 515
Postal address: PO Box 3541, Erina NSW 2250
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au for information about complaint options available to you.
We may update this Policy to reflect changes to our services, systems or legal obligations. The current version will be available on our website with its revision date.
Where required, we will provide further notice or seek consent for a new use of personal information. An update to this Policy does not itself provide that consent.
